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The increasing reliance on internet services for shopping places an increasing pressure on stores to maximise their footfall. Direct Access expertise has delivered significant improvements to store turnover as accessible stores increases customer satisfaction beyond just people with disabilities.
Our experience of web development enables clients to maximise disability access both on and off line.
Our tourism and hotel auditing services enable providers to cater for people with disabilities and their families.
Direct Access provide an excellent service, giving thorough, helpful and knowledgeable assessment and advice. They are proactive and reliable.
Steven’s audit and review York Racecourse was first class. His audit was extremely detailed with clear recommendations. York Racecourse would have no hesitation in recommending Steven when companies are considering accessibility reviews and or audits.
Thank you for the comprehensive accessibility audits of the Virgin Train stations on the West Coast Mainline. You spotted the simple things that make a huge difference to our 30m passengers. Passengers from London to Glasgow will potentially benefit from improved facilities following your recommendations. The fresh perspective has enabled us to see what we were doing right and what could be improved. We have been fired up by your audits and are putting actions into place.
The audit carried out by Direct Access was thorough, well presented and extremely helpful in ensuring a complete approach to disability access.